Understanding Emotional Intelligence - DVD only - 6 hours
Outlines the characteristics of emotions and their importance in human social behavior. Lists the five major domains of emotional intelligence. Explains the effects of emotional intelligence and social intelligence on love, happiness, and work. Describes strategies to improve self-awareness, self-management, social awareness, and relationship skills. Explains how emotional intelligence impacts mental disorders, chronic illness, provider-patient relationships, and stress management. Outlines how the information in this course can be utilized to improve patient care and patient outcomes. Describes, for this course, the implications for dentistry, mental health, and other health professions.