In this DVD presentation, Master Instructor Kent Howard will guide the viewer through basic methods of self-protection, retreat, and escape. He will demonstrate skills to deal with seizures and strikes. Finally, he will describe how to engage, control, and restrain an angry or aggressive client. This course will satisfy 2 contact hours in Category 5 for patient safety for pharmacist and pharmacy technician credits.
After completing this course, participants will be able to 1) describe strategies for self-protection, retreat, and escape, 2) demonstrate core skills for defense against seizures and strikes, 3) describe how to engage and gain control over a client who is acting out; and 4) explain the role of self-defense and humane care in crisis intervention.
Defines medical malpractice and Defines medical malpractice and its elements. Distinguishes between error, negligence, and malpractice. Identifies some types of medical errors, and suggest ways to prevent or minimize them. Suggests improvements in communication and delivery of care to avoid or minimize incidents of malpractice. Responds in a safe and professional manner in the event of a malpractice lawsuit.
Identifies and discusses the principles of medical ethics. Defines and distinguishes between ethics, morals, and values. Identifies the ethical obligations in a clinician-patient relationship. Explains the issues surrounding patient consent, including informed consent, voluntary consent, and competent consent. Discusses ethical principles in preserving patients’ confidentiality, including the requirements of the Health Insurance Portability and Accountability Act (HIPAA). Explains the legal documents that apply to end-of-life health care decisions and the ethical principles that apply to the right-to-die controversy. Identifies the core values and code of ethics as they should be applied within the medical professions.